SHIPPING: We ship everywhere within the continental USA, Canada and Europe. We are working our way through additional international territories so please check back with us. Please see the following tiers:
- US Shipping $8.50 Flat Rate
- Canadian Shipping $15.95 Flat Rate
- International (Europe) Shipping $36.95 Flat Rate (includes insurance and tracking).
(Taxes, customs duties and fees levied by the destination). Please note: Orders are placed in US dollars only at this time. To find out what fees may apply, please contact your customs office.
TRACKING: As soon as your box is on it's way, you will receive an email containing a tracking number that allows you to monitor it's delivery status. All Christmas Crates are shipped via USPS Priority Mail Canadian and International Priority Mail.
WHEN CAN I EXPECT DELIVERY: We ship the week of the 15th of the month (rain or shine). For United States addresses, it can take 3-7 business days for delivery from when the package leaves our warehouse. For Canadian and International addresses it can take 10-14+ business days for delivery from when the package leaves our warehouse. Kindly note that our estimated delivery dates are estimates only, as we cannot guarantee there will not be shipping delays at times. As soon as your box is on its way, you will receive an email containing a tracking number that allows you to monitor its shipment.
LOST PACKAGES: Please note, we are not responsible for lost packages due to incorrect addresses, undeliverable packages or packages not picked up from the post office.** A re-shipping fee may occur for any packages that require to be re-shipped. We will hold unclaimed packages for 60 days. **